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Privacy Policy This privacy policy sets out how we use information that you provide when you shop with us on our site. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this policy and you should check this policy from time to time to ensure that you are happy with any changes. We know that by shopping with us, you've placed a great deal of trust in us. We also understand that you want the personal information you give us to be kept private as well as secure. To reassure you that we feel the same way, here's how we will and, more importantly, will not use the personal information you give us. Legal Basis 1) Information Collection When you shop with us on our site you will submit your personal information. We will treat all information submitted by you in accordance with the terms of this privacy policy (as updated and amended from time to time) and in strict compliance with all Data Protection legislation. 2) What we collect and why The information we gather from customers helps us to continually improve the service we offer to our customers. When you shop with us, there are different ways we gather information about you: a) We keep a record of your purchases with us. b) We keep a record of any e-mail correspondence you send us. 3) How we use your personal information All the information we collect via our site or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for: a) Dealing with orders and accounts for the supply of our goods and services. b) Allowing us to comply with any requirements imposed on us by law or court order. 4) Information Sharing We do not share your personal information other than with our site to fulfill our obligations under both the Six Seller Policy and Six Terms of Use. 5) Data retention We will only keep and or maintain information about an individual for as long as is necessary in providing our products and services or for compliance with a legal or regulatory obligation. This means, we will only keep, information that is necessary to keep so that we can sufficiently deal with administrative issues, queries, refunds and or for compliance with legal reasons; usually we will keep information for a minimum retention period of 7 years and or maximum period of 10 years, after providing a product or service. 6) Your Rights You have a number of rights relating to the information we hold and these rights include but are not limited to: a) A copy of the personal information we hold; b) Rectify information, if it is inaccurate or incomplete; c) Request the deletion or removal of your personal data where there is no compelling reason for its continued processing; d) Object to certain uses of your personal information; e) Withdraw any permission you may have previously provided; and f) Complain at any time if you are not satisfied with our use of such information. 7) How to Contact Us If you have any questions or concerns, you may contact us at tabithagilliganphoto@gmail.com Alternately, you may mail us at:
Returns Due to the nature of our products being made to order we are unable to accept returns, however, we always make every effort to ensure your satisfaction. Please be sure to double-check your order to ensure all details are correct prior to purchasing, and message us with any questions you may have. In the rare event a product is damaged during shipping, please take photos and notify us immediately, so we can assist you. Refunds (if applicable) In certain circumstances, we may issue you a refund. If so, a credit will automatically be applied to your credit card or original method of payment. Exchanges (if applicable) We only replace items if they are defective or damaged in transit. If you need to exchange it for the same item, send us an email at tabithagilliganphoto@gmail.com.
PLEASE NOTE CERTAIN ITEMS SHIP SEPARATELY FREQUENTLY ASKED QUESTIONS AND SITUATIONS: Entered Wrong Address At Checkout Contact us within 1 - 2 hours of purchasing your item so we can update your address. Once the order goes into production we CANNOT change this, therefore you will be responsible for repurchasing another item with the correct address. Shipped To Non-Existent/Non-Applicable Address If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you. Lost In Transit If your item is lost in transit we will send another at a charge of shipping only. Missing Item After Delivery We are not responsible for items that state "delivered" and are nowhere to be found. We are not responsible for items that are stolen upon delivery. You will have to repurchase. Tracking You will be sent an email with your tracking information once your order has shipped! Follow the link we provide to you or ask for tracking to be sent! Why Wasn’t Tracking Provided? Not all shipping methods include tracking information. You can contact the shop to see if they have tracking information for your order.